Privacy policy

This policy describes how Enoh LLC, a limited liability company organized in the United States, handles personal information when you use Enoh. It applies to the website, the app, and related services.

Information we collect

We collect information you give us and information created when you use the product.

• Account. Email address and a password. Passwords are stored by our authentication provider in hashed form.
• Product use. Watchlist tickers, research-chat messages, screener activity, and notification preferences.
• Push notifications. If you turn notifications on, your browser provides a push subscription (an endpoint and keys) so we can deliver alerts.
• Payments. Stripe processes card and billing details. Enoh receives subscription status and identifiers needed to unlock a plan. We do not store your full card number.
• Technical data. Session cookies, approximate log data such as IP address, browser type, and timestamps, used to keep you signed in and to protect the service.

We do not ask for government ID numbers, and we do not knowingly collect information from children under 18.

How we use it

• Create and secure your account
• Show the screener, signals, watchlist, and research chat
• Send a push notification when you have asked for one and a signal matches your watchlist
• Process subscriptions and prevent fraud
• Fix errors, understand reliability, and respond to support requests
• Meet legal obligations

We do not sell personal information, and we do not use it for third-party advertising.

Who processes it

We use service providers that process information only to run Enoh:

• Supabase, for authentication and the application database
• Stripe, for checkout and subscription management
• Vercel, for hosting
• An AI provider, to generate research-chat replies from the messages you send
• Market-data providers, to retrieve public quotes and fundamentals for tickers you view
• Your browser’s push service, to deliver notifications you enable

We may also disclose information if the law requires it, or to protect Enoh, our users, or the public from harm or fraud.

Cookies

Enoh uses essential cookies and similar storage so you can stay signed in and so the app can remember a session. These are required for the account to work. We do not set advertising cookies and we do not run third-party ad trackers. You can block cookies in your browser, but sign-in will not work if you do.

How long we keep it

We keep account information while your account is open and for a short period afterward to complete deletion, resolve disputes, and meet bookkeeping duties. Stripe keeps payment records under its own retention rules and tax law. Chat messages and watchlists are kept until you delete them or you close the account, unless we need a copy to investigate abuse.

Security

We use access controls, encrypted connections, and providers that store credentials in hashed form. No method of storage or transmission is perfectly secure. Please use a unique password and tell us if you suspect unauthorized access.

Your choices and US privacy rights

You can:

• Update your email or password from your account, or ask us to correct account details
• Turn off push notifications in your browser and in the app
• Cancel a paid plan through Stripe
• Ask for a copy of the personal information we hold about you, or ask us to delete it

If you are a resident of California or another US state with a consumer privacy law, you may also request access, deletion, or correction, and you may appeal a denial. Enoh does not sell personal information and does not share it for cross-context behavioral advertising. We will not discriminate against you for exercising these rights.

Email support@enoh.app from the address on your account. We may need to confirm that the request is yours. We aim to respond within 45 days.

Where information is processed

Enoh LLC is in the United States, and the Service is hosted there. If you use Enoh from another country, your information will be processed in the United States, where privacy laws may differ from those where you live.

Changes

We will update the date at the top of this policy when it changes. If a change is material, we will post a notice in the product or email the address on your account when that is practical.

Contact

Enoh LLC
United States
support@enoh.app

Related: Terms and conditions · Disclaimer